Making Info Easy to Find on Website

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I’ve been going through the last six months of patron comments looking for trends. One of the main topics that I see is some variation of “I can’t find…/how do I…” This morning I had a thought: How about putting a hyperlinked A-Z alphabet (each letter hyperlinked) to make it easy for people to find what they’re looking for (e.g., c-Comments, H-holds, hours, holidays, F-freeze, D-donate, R-request, P-policies, Playaways, n-Nook, etc.)? Just a thought.

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